Privacy

Ku-ring-gai Council is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured.

We do not pass on/sell/swap any of your personal details with anyone. We only use this information to identify your specific transactions (including venue or event bookings, owned properties and lodgement of applications) to personalise your experience with us.

Ku-ring-gai Council uses cookies to allow you to login to your account and we temporarily hold information relating to your transactions during that session. Cookies sent to your computer from Ku-ring-gai Council only last while you’re browsing our website. We do not store persistent cookies on your computer.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address", and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

When you register for a specific service, we ask you for your e-mail address and record it to allow Council to send you important messages relating to your transactions and it will only be used for the purpose for which you have provided it.

Ku-ring-gai Council does not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we will use your IP address for security purposes. An example of this would be when proceeding to the payment page hosted by the Westpac Bank to finalise your transaction. After completing the form provided by the Bank, your IP address will be used to return you back to our site along with a transaction number that allows us to track your payment status.

When you browse this website the following information may also be recorded by Ku-ring-gai Council's service providers for legal and security purposes:

  • Your server address
  • Your domain name
  • The date and time of your visit to the site
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used

For more information about how Ku-ring-gai Council protects your privacy view the Privacy Management Plan.pdf (341KB)