Missed garbage collection


Did you miss a waste collection? Or did we miss your bin?

If Council missed your bin we will return to empty it.

To arrange a collection please visit Council's eServices' website (below) and complete an online form to advise us. If you didn't have your bins out on time (please note: this information is provided to Council by the waste contractor) we can arrange an additional collection of general waste only for a small fee. 

Council is unable to provide additional services for recycling or greenwaste where residents didn't have their bins out on time.

*IMPORTANT: Please ensure your bin remains kerbside (even overnight) and allow two business days for collection or repair to occur.

Missed collection for houses

eServices website - houses

Missed collection for apartments

eServices website - apartments