Business support


Business events online

Council is delivering a program of online events to help local companies and individuals maintain and protect their businesses in these difficult times.

We are reaching out to industry experts to help us deliver a series of weekly events.

This initiative is being delivered in collaboration with City of Ryde Council. See below for more information about the first events commencing on 15 April.

More information about the program will be sent through our Ku-ring-gai Business connections e-news – subscribe.

Online events program

Click here for more program information and to register

Better Business Partnership

Our Better Business Partnership (BBP) is a Council-funded business sustainability program throughout Ku-ring-gai, North Sydney and Willoughby Council areas - looking for new, innovative and sustainable ideas to grow your business. 

The BBP team has recently launched an interactive Facebook group, Supporting Better Business to provide a helpful and informative network during these difficult times. It will deliver daily updates on government and other support available for businesses and connect you with others in challenging circumstances.

To have a one-to-one discussion please feel free to contact Min Freedman at

Government assistance

Service NSW 13 77 88 

The Service NSW contact centre will temporarily transition to a 24/7 operation to support NSW response to COVID-19. The centre gives NSW businesses and residents access to a range of advice and support on non-health related COVID-19 enquiries. Visit for more details  

Help for small business – disputes & payments

Businesses struggling with cash flow and payments such as rent or leases can contact the NSW Small Business Commission for advice. The Commission offers a confidential dispute resolution service and can also help small businesses with insurance and regulatory concerns. Find out more about asking for rent reductions and confidential dispute resolution

Visit the NSW Small Business Commission for more information.

COVID-19 and food businesses

The NSW Government has set out detailed guidelines for restaurants and food businesses operating during COVID-19.

These guidelines cover food handling, cleanliness and protecting staff and customers.

For full details go to Council's Food safety page.

The NSW Government has relaxed some rules regarding the operation of mobile food trucks and food businesses that have a commercial kitchen and can offer takeaway services. Click here for more information.

SafeWork NSW portal

SafeWork NSW has launched a new web portal to support business in providing a mentally healthy workplace for all employees during the COVID-19 pandemic. 

ATO small business webinars

The ATO is holding 12 webinar sessions every day, focusing on topics that are essential to businesses struggling due to COVID-19.

Business Connect - free advisors and online workshops 

Business Connect is now offering FREE online workshops; browse what’s available and register online. More than 25 webinars on cash flow, emergency planning, pivoting a business model and setting up ecommerce are already listed.  

All advice is free – the client contribution has been waived. The cap on hours is also waived, and businesses which have previously reached their cap limit can now get more support if needed.  

JobKeeper wage subsidy

The Federal Government has changed the Fair Work Act for employers and employees who have accessed the JobKeeper wage subsidy. This now overrides all awards, employment contracts and enterprise agreements.

More information

Code of Conduct for commercial tenants

The mandatory Code Of Conducts introduced on 7 April good faith leasing principles for commercial tenancies during the COVD-19 pandemic. 

The objective is to share the financial risk and cashflow impact on lessees. Find out more.

Support for primary produce exporters

Primary producers of seafood, premium red meat, dairy and horticulture may be eligible for the federal government’s International Freight Assistance Mechanism. This aims to help exporters get goods into key overseas markets. More information

Grant scheme for isolated seniors  

Grants are available for programs for residents aged 65 years and over and indigenous people aged 55 years plus to reduce social isolation during the COVID-19 outbreak. Applications close 26 April. Visit Communities & Justice for more information.

Business Australia

Business Australia provides detailed business related information about the ongoing pandemic. It also outlines programs of business support and other useful resources in the public and private sector. Sign up for regular updates via the Business Australia e-news 

Other useful business links