Ausgrid owns and maintains Ku-ring-gai’s energy-efficient street lights on our behalf.
Report a fault
If you spot a faulty street light, report it on the Ausgrid website or call the 24-hour contact centre on 1800 044 808.
Ausgrid has launched a number of map-based online reporting tools to make it easier to alert them to problems such as faulty street lights, graffiti vandalism on Ausgrid property, trees growing too close to powerlines and power poles in need of inspection.
- lights that don't come on at night
- lights that remain on during daylight hours
- lights repeatedly turning on and off during the night
- broken lights, e.g. damaged lens
- other faults with the light or pole.
Report a faulty light on Council land
If you spot a faulty light in a park, oval, playground or Council venue, call us on 9424 0000 or email firstname.lastname@example.org.
If you’d like to suggest a location for additional lights to be installed, please email email@example.com.
Additional lights incur extra charges and you will be asked to make a contribution towards the cost.