Did you miss a waste collection? Or did we miss your bin?
If Council missed your bin we will return to empty it.
To arrange a collection please visit Council's eServices' website (below) and complete an online form to advise us. If you didn't have your bins out on time (please note: this information is provided to Council by the waste contractor) we can arrange an additional collection of general waste only for a small fee.
Council is unable to provide additional services for recycling or greenwaste where residents didn't have their bins out on time.
*IMPORTANT: Please ensure your bin remains kerbside (even overnight) and allow two business days for collection or repair to occur.
Missed collection for houses
eServices website - houses
Missed collection for apartments
eServices website - apartments