Pay rates


Register to receive your rates and instalment notices by email

You can now register to receive your rates and instalment notices by email.

To de-register from this service or change your email address you can use the same link and select “Cancel email delivery”. To register or de-register you will need a recent rates or instalment notice to enter some security information for verification purposes.

Please note that the registration/de-registration process is managed by our service provider, Print Mail Logistics, and you will be directed to a secure site managed by this service provider. Registration/de-registration confirmation emails will also be from Print Mail Logistics on behalf of Ku-ring-gai Council. 


Pay online

You can pay online using your credit card. MasterCard, Visa and American Express are accepted. A merchant fee of 0.75 per cent for Visa and MasterCard and 1.5 per cent for American Express will apply.



Pay online from your cheque or savings account using BPAY. Simply log on to your internet banking service, select the bill payment option and follow the instructions.

Ku-ring-gai Council biller code: 72694

Customer Reference Number (CRN): Printed on the front of your rates notice

Your can also use BPAY to pay your rates over the phone. Call your bank and follow their instructions - quick and easy!

Not sure if your bank or financial institute offers BPAY? Check the BPAY website

BPAY View® - a new option for managing your rates payments

Register for BPAY View® and receive, pay and store your rate notices in your online banking.

Ku-ring-gai Council is now offering you a new, more convenient, way to manage your rate notices. BPAY View sends your rate notices straight to the same online bank you use to pay them.

With convenient email, SMS or bank message reminders* and secure online or mobile access. BPAY View makes it easy to pay on time, every time. And BPAY View is easy on the environment too.


Sign up today in 3 simple steps...

  1. Log into your online banking account.
  2. Look for the BPAY View® or View Bills section.
  3. Register to receive your Ku-Ring-Gai Council rate notice by entering:
  • the Biller Code: 72694;
  • your BPAY View registration number as shown in the payments option area of your rate notice; and
  • your name exactly as it appears in the first line from the address block on your rate notice.
  • you will then receive an email advising you of your registration

Note: Paper rate notices will no longer be issued to you once you have registered with BPAY View®.

Receiving your rate notice

  • your financial institution will send you an email notification when a rate notice is issued
  • when you log in to your internet banking, your rate notice will be available for you to view and pay
  • your electronic rate notice will look the same as the printed version
  • you can print and save copies of your rate notice if required

BPAY® and BPAY View® are trademarks of BPAY Pty Ltd ABN 69 079 137 518.

*Notification may vary for each Financial Institution. Contact your Financial Institution for terms and conditions. †Subject to availability of funds.

Direct debit

If you’d like to have your rates automatically deducted from a nominated account, download the Direct Debit Request Form and send it to us:

By post: Ku-ring-gai Council, Locked Bag 1006, Gordon NSW 2072

By email:

In person: Level 4, 818 Pacific Highway, Gordon NSW 2072

Direct Debit Request Form (pdf. 274KB)

Pay at your local post office

You can pay at any branch of Australia Post with cash, cheque or EFTPOS. Credit cards not accepted.

Read more on paying bills at the post office

Pay over the phone

Call 1300 885 175, 24 hours a day, seven days a week. A merchant fee of 0.75 per cent for Visa and MasterCard and 1.5 per cent for American Express will apply.

PayWay Biller Code: 102319 

Account number: Printed on the front of your rates notice

Pay by cheque

Make your cheque payable to Ku-ring-gai Council, cross ‘Not Negotiable’ and post to Locked Bag 1006, Gordon NSW 2072.

No receipt will be issued. Please retain the top section of your notice.

Pay in person at Customer Service

Bring your rates notice to our Customer Service Centre on Level 4, 818 Pacific Highway, Gordon. 

Map: 818 Pacific Highway, Gordon

You can pay by cheque, credit card or EFTPOS. A merchant fee will apply if paying by credit card. 

Outstanding rates

Apply online If you’d like to find out about outstanding rates or rates in arrears.

Request a copy of rates notice

Lost your rates notice or didn't receive it? To request a copy call customer service on 9424 0000.