Contact us

Contact details


818 Pacific Highway, Gordon NSW 2072
Phone 02 9424 0000
Fax 02 9424 0001 
Online chat Go to online chat  - 8.30am - 5pm (AEDST), Monday to Friday
Post Locked Bag 1006, Gordon NSW 2072
DX 8703 Gordon
ABN 86 408 856 411
Business hours Monday - Friday, 8.30am - 5pm 

Telephone interpreter service

Non-English speakers can phone 131 450.

Opening hours over Christmas and New Year

Tuesday 24 December – Customer Service Centre closes at 12.30pm. After hours call centre service only after this time.

Wednesday 25 December – closed.

Thursday 26 December – closed.

Friday 27 December – closed.

Monday 30 December – Call Centre open between 8.30am and 5pm. Customer Service Centre is closed.

Tuesday 31 December – Call Centre open between 8.30am and 5pm. Customer Service Centre is closed.

Wednesday 1 January – closed.

Thursday 2 January – normal business hours resume for Call Centre and Customer Service Centre.

*Please note Council's administration building will be closed from 12.30pm Tuesday 24 December 2019 and will reopen at 8.30am Thursday 2 January 2020.

Waste services over Christmas

Waste services will operate as normal between Christmas and New Year, except for:

  • No clean up service on Christmas Day (25 December).
  • No Christmas tree pick up service. Christmas trees should be cut up and placed in the green waste vegetation bin for the next available green waste collection.

Click here for full details of waste collections for your property during the festive season.

Development Application extended notification period

Development applications submitted between 10 December 2019 and 14 January 2020 (both days inclusive) that require notification to surrounding properties will have an extended notification period.

The extended notification period will close on 14 February 2020 but may be further extended for some applications lodged in this period to comply with Council’s notification policy. For more information call 9424 0000. 

Library opening hours over Christmas

View Gordon Library Christmas and New Year hours

View Lindfield Library Christmas and New Year hours

View Turramurra Library Christmas and New Year hours

View St Ives Library Christmas and New Year hours

National Relay Service

If you have a hearing or speech impairment, contact us using the National Relay Service.

TTY users Call 133 677 then dial 02 9424 0000
Speak and Listen users with ordinary handset Call 1300 555 727 then ask for 02 9424 0000 
Internet relay users Log on to Internet relay and enter 02 9424 0000